CONTACT
Reservation / Inquiry
Inquiry
* Depending on the content, it may take several days to reply.
* Saturdays, Sundays, national holidays, Bon festivals, and our holidays during the year-end and New Year holidays will be handled on the next business day or later.
(Please take a rest during the year-end and New Year holidays)
Reservation flow
-
STEP01firstPlease add us as a friend on LINE or request a quote from the email form below.
-
STEP02Confirm the estimated amountAfter your inquiry, we will inform you of the estimated amount.
-
STEP03RegisterIf you agree with the estimated amount, please apply using the application form provided by our company.
After receiving the form, we will send you a confirmation of your application. -
STEP04PaymentWe will send you a payment URL when the day of childcare is near.
*Payment must be made in advance by credit card. -
STEP05Pre-confirmation of detailsBy the reservation date, we will inform you of the advance confirmation of the day.
email form * Is a required item
Precautions for use
Payment
You can pay by wire transfer or credit card in advance.
(We will send you the transfer destination and the URL for settlement of accounts.)
Cancellation Policy
If you cancel from XNUMX hours before use, the sitter's transportation fee will be added to this calculation.
If you cancel your reservation due to typhoons, bad weather, etc., you will be charged a cancellation fee.However, this does not apply if the schedule is changed.
If your child has any of the following symptoms on the day of the reservation, we will not be able to accept your childcare request as a measure against infectious diseases and will be subject to cancellation.
▪ Fever above 37.5 ° C ▪ Respiratory symptoms
- Change clothes (2 to 3 sets depending on the time)
- Diapers and wipes
- Hat / Burning day
(If you spend your time outdoors, be sure to have it ready.) - Meals, milk, baby bottles (if needed)
- What your child likes
(Toys, blankets, etc.)