FAQs FAQ
- Can I check the availability on the website?
You can check the availability by email or LINE.
Contact us.- Is it possible to entrust more than one child, and how much would that cost?
It is also possible to sit for the second and subsequent children.
From the second child onwards, we will guide you at half the price of the first child.
2 children 1 sitter 3 hours
1st child ¥15,400
1st child ¥7,700
Sitter transportation fee ¥1,100
Click here for price listThe number of sitters arranged will vary depending on the age and personality of the child, so please contact us when making inquiries.
- How much is the cancellation fee?
A cancellation fee will be charged as follows, counting from the date of use.
* After 17:XNUMX PM, it will be treated as the next day.
4 days ago ... Free
3 days ago to the day before ... 50%
On the day ... 100%
*For time changes, cancellation fees will be charged as follows.
The day before: 25% of the time subject to cancellation
On the day ... 100%
*If a flight is canceled due to a typhoon, there will be no cancellation fee unless one of the following is submitted.
・Flight cancellation certificate (airline flight cancellation notification email with customer name, etc.)
・Flight information and airline cancellation information web information
*If the bus is canceled due to bad weather such as a typhoon, there will be no cancellation fee.
*If the childcare time/schedule is changed due to bad weather such as a typhoon, no charge will be made if notification is received by 17:00 the day before the reservation date. (Applies to undecided dates as well)
*Please note that the above contents are subject to change without notice.
Click here for cancellation- Is anywhere within the coverage area okay?
A babysitter will visit you anywhere on the main island of Okinawa.
- What are the childcare fees for Golden Week and the year-end and New Year holidays?
We will guide you through Golden Week at regular rates.
During the year-end and New Year period (December 29th to January 3rd), there will be a special charge for the year-end and New Year holidays, so a 30% surcharge will be incurred compared to the regular charge.
There is no extra charge for babysitter transportation.- What activities can children engage in during sitting sessions?
Currently, it's common for babysitters to bring toys and spend time with the children in hotel rooms. However, we can tailor our services to include activities like handicrafts, Eisa drumming experiences, and beach fun, depending on your preferences. Additionally, we offer original programs taking into consideration the child's age, personality, the time of day, and location of care.
*Please note that additional costs may be incurred for certain activities, so we encourage you to consult with us in advance.- Do you take measures against various infectious diseases?
The sitters will always wash their hands and disinfect, and only sitters who are not concerned about infection will take care of them.
Regarding the wearing of masks for children and sitters, we leave it to the judgment of parents.- What if my child is injured or suddenly feels ill?
The on-site sitter will provide first aid.If you decide that you do not need an urgent need, such as a slight fever or a small scratch, we will report it as soon as your parents return. (The timing of contact depends on the parents' wishes. Please contact us at the time of application.)
In the unlikely event of an emergency, we will call you immediately with an emergency request.If you cannot make a call with your parents, we will send you a message after leaving an incoming call on your mobile phone. (Short mail to mobile number, Mail and LINE received at the time of application will be contacted)
If your parents are diving or working and it is difficult to make a phone call, you can contact other than your parents.Please let us know when you apply.- How about meals for children and sitters?
Children's meals are prepared by parents.Room service, pre-purchase, or dining at a designated store is also possible. (Check your child's allergies and preferences in advance) You do not need to prepare a sitter meal.The sitter will go after eating in advance.
In case of long-term storage, we will bring a light meal that does not interfere with sitting. If you generously choose to provide a meal for the sitter, we leave it to the sitter's discretion, but we would be grateful if you could inform us in advance.- What is the qualification of a babysitter?
There are approximately 150 registered sitters, including both qualified and unqualified sitters.Approximately half of the registered sitters hold qualifications related to children and medical care, such as nursery teacher qualifications, nurse qualifications, midwife qualifications, child development support workers, kindergarten/elementary school teachers, etc.Even if you are not qualified, we will only dispatch people who have completed our training.In addition, we only dispatch sitters who have experience in raising children and have extensive experience in the field, and who can be trusted to handle the work with peace of mind.If you really want someone with a qualification, please let us know when you apply.
(About in-house training)
Our company focuses on the following training programs and emphasizes not only the childcare experience but also the human element.- Lifesaving first aid class
- Accompanying a veteran sitter
- MICE childcare (childcare service for groups attached at each event and medical society)
Most of the training is for MICE childcare, where veteran sitters, new sitters, and head office staff actually perform childcare.We will check childcare qualities, childcare ability, crisis management ability, judgment ability, communication ability, etc. through the actual childcare site.In addition, each person's relationship with their peers fosters aspirations and a sense of responsibility as a world kids sitter.In addition, daily message exchanges that are easy to express humanity are considered as important factors for judging whether or not the sitter can leave the child with peace of mind, and the sitter and the head office staff contact each other, such as business communication and feedback for each case. We have the opportunity to take.