NEWSAnnouncements
2021.05.11~First in Okinawa Prefecture~ Obtained ISO9001:2015 certification, the international standard for quality management systems, for babysitting services
TRP Japan Co., Ltd., which operates World Kids, a resort babysitting service specializing in tourists, has acquired ISO9001, the international standard for QMS (quality management system) for babysitter dispatch services. We are the third babysitting company in Japan and the only one in Okinawa Prefecture.
In the future, by utilizing this management system, we will raise awareness of internal quality, pursue customer satisfaction, strive to develop and improve valuable services through legal compliance and continuous improvement, and give our customers peace of mind. We will make further efforts to strengthen it so that it can be used.
SO9001: 2015 Quality Management System
Certification date February 2021, 2
Registration certificate number 5212
Scope of certification Babysitter training and provision of dispatch services
World Kids Business Quality Policy
Under the mission statement of the head office and the mission statement of the World Kids Division, we will work based on the following quality policy to improve trust.
XNUMX. XNUMX. Purpose of QMS The purpose of QMS is to provide services that are trusted by all stakeholders including customers.
XNUMX. XNUMX.Compliance with laws and regulations We will ensure the quality of babysitter services by thoroughly complying with various laws and regulations, contractual requirements, and company regulations.
XNUMX. XNUMX.Education / Training In order to disseminate and thoroughly disseminate in-house manuals and maintain and improve the quality management system, we regularly provide education and training on the quality management system to all employees and registered baby sitters.
XNUMX.Prevention and Response to Accidents We will endeavor to prevent accidents, and in the unlikely event of an accident or disaster, we will respond promptly and take appropriate measures, including measures to prevent recurrence.
XNUMX.Implementation of continuous improvement activities We will continue to regularly review and improve the quality management system in order to appropriately respond to changes in the external and internal environments that affect the quality management system.
Enactment date: July 2021, 1
Tatsuya Yamada, CEO of TRP Japan Co., Ltd.